Privacy Policy

Privacy Policy

Last Updated: 03/27/2024

Fluid and Fire ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your choices regarding your personal data.

1. Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, email address, mailing address, phone number, and payment information when you make a purchase or create an account on our website.

1.2 Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, referring website, and pages visited on our site. This information is collected anonymously and cannot be used to identify you personally.

2. How We Use Your Information:

2.1 We use your personal information to process your orders, communicate with you about your purchases, and provide customer support.

2.2 We may also use your personal information to send you promotional emails or newsletters about our products and services, but you can opt out of receiving these communications at any time.

2.3 We use non-personal information to analyze trends, administer the website, track users' movements around the site, and gather demographic information about our user base as a whole.

3. Data Security:

3.1 We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information:

4.1 We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide services to you (e.g., shipping companies).

4.2 We may share non-personal information with third-party service providers to help us analyze website usage and improve our services.

5. Cookies:

5.1 We use cookies to enhance your browsing experience on our website. Cookies are small files stored on your computer's hard drive that help us analyze website traffic and track user preferences.

5.2 You can choose to disable cookies through your browser settings, but please note that disabling cookies may affect the functionality of certain parts of our website.

6. Third-Party Links:

6.1 Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.

7. Children's Privacy:

7.1 Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Your Choices:

8.1 You have the right to access, correct, or delete your personal information at any time. You can also opt out of receiving promotional emails by following the instructions provided in the email or by contacting us directly.

9. Changes to This Policy:

9.1 We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us:

If you have any questions or concerns about our Privacy Policy, please email us at or send a SMS to (302) 244-7799. We are here to assist you!